Phone Card Benefits/Why
Phone Cards Online?
Phone Card Benefits
Prepaid phone cards sales are skyrocketing. Using prepaid
phone cards wisely can help you control your phone bills.
Prepaid phone cards are also very convenient. For consumers
who do not want to switch their long distance carriers, stand-alone
prepaid phone cards are the answer. You receive mobility (calling
from any phone including cellular), independence from local
carrier and anonymity. Prepaid phone cards are also extremely
popular with college students, truck drivers, travelers and
international visitors. Often you can find the absolute LOWEST
rate to a particular international country by using prepaid
phone cards rather than direct dial 1+ service or 1010 dial.
We invite you to search our prepaid phone cards rates and
purchase your prepaid phone cards online.
Why Phone Cards Online?
Buying phone cards online is very convenient and it has a
lot of advantages:
Wide range of the phone cards in one place
Easy to compare the rates and select the best card for you
Instantly get the PIN at any time and any place where you
have an access to the Internet (go through verification to
eliminate any delays)
How do these phone cards work?
You simply pay for the calling time in advance and reduce
the prepaid balance as you make calls. To make a call you
dial Toll Free Access Number, enter your "PIN" number,
and dial the phone number you wish to call.
PIN-Free Access and Permanent PIN
PIN-Free Access! How does it work?
No PIN to remember! You make a call without entering PIN.
When you sign up, you register your phone number with us.
It can be your cell phone, work phone or home phone. Your
phone number becomes your permanent Personal Identification.
When You dial from registered phone, after entering Access
number the telecom switches automatically recognizing your
number, and You don't have to enter a hard-to-remember PIN!
Can I call from different phone?
To place a call from any not registered phone number just
dial access number, enter your PIN (for "Jupiter"
card enter your 10 digits registered phone number and your
4 digits password assigned by you during sign up).
Permanent PIN
Permanent PIN is the PIN with No Expiration date. When you
used up your phone card or the balance is low you can add
funds to your PIN at any time.
How do I refill Permanent PIN?
To refill your Permanent PIN find "Card Name" ("Jupiter",
or "Express-New") phone card, select amount you
wish to add and press the button "Buy or Refill".
Every time you purchase or refill a phone card with Permanent
PIN you add funds to your existing PIN.
Registration/Verification
Why should I register?
Registered customers are provided with convenient features
and special functions on the site.
We will also notify you when special sales occur.
How can I register?
If you are a first time buyer, after you'll select a phone
card, you'll be prompted to enter your information and your
account will be created. Or you can register now
How many accounts can I create?
The best way to keep Purchase Report definite is to have just
a single account in our system.
You can create another account but not with the same e-mail
address!
Advantages of having just single account:
It is easy to remember your Login information
Due to account purchase volume you will be receiving discounts
periodically
You will be verified just once as a new user
Why must we verify an order?
Verifying your order is our way of ensuring consumer protection
against credit card fraud. Our highly-trained customer service
representatives inspect and verify all new orders to guarantee
your online security.
Verification Benefits
Verified customers are provided with:
Higher daily and monthly volume purchases;
Card PIN(s) and Calling Instructions instantly to the screen;
Selecting a Card
How do I find a best phone card for me?
A card with a lowest rate is not always the best one! Read
the description for each card (Details).
-For a short term use the cards with the lowest rates are
recommended (usually they have weekly maintenance fee). For
a long term use we suggest the cards with NO or Low maintenance
fee.
-Check a cell phone rates if you are going to call to a cell
phone number. To find a cell phone rates select a "Country-Cellular".
-Pay attention if a card has Local and Toll Free Access Numbers.
Rates usually are higher when you use Toll Free Access Number.
See card's details to find Local Access Number in specific
area.
-If you are a first time buyer, try to make your first purchase
during Customer Service business hours. Call Customer Service
for assistance if you have any questions or problems.
What if I call few different countries?
You can use the same card for any domestic or international
destinations. After you select desired destination you'll
see the cards ranked by the best rate. For several destinations
check the rates for each destination and buy an appropriate
card.
A card with the best rate to one country can still have low
rates to other countries.
Can I purchase a card to call to USA from overseas?
TravelGlobe is the best card for calling from foreign countries
to the United States as well as from one foreign country to
another. Please see details for this phone card here.
For how long is my card valid?
The expiration dates on our phone cards vary from 3 months
since activation (first call) to unlimited (Permanent PIN).
Please view card's details for the information regarding specific
card.
Payment Online
How can I buy a phone card?
The best way to start shopping is to use our "From"
-- "To" feature if you know what country you want
to call. Upon selection you will see the list of the phone
cards that you can use to call this direction.
Please see section "Selecting a Card" for references
how to choose a best card for you.
When you selected a phone card(s) you wish to buy "click"
button "Buy" and follow the instructions.
How can I pay?
There is absolutely safe and certified way to pay online:
by Credit/Debit Card.
Credit card payment system:
-This way is convenient, reliable, and absolutely safe. Payment
transaction is proceeded by leading e-commerce Payment Transaction
Company: VeriSign - Credit Cards Processing Center. Our site
does not have access to your credit card number and your private
information. Your credit card's data is transferred to VeriSign
directly using security protocol for Internet payments - SSL,
so the information remains confidential. Site receives confirmation
from VeriSign that your payment transaction is completed.
Credit cards accepted
Visa, Master Card and Discover card.
My credit/debit card payment failed
Do following steps:
Check if your credit card is Visa, Master Card or Discover
card.
Check your Card number, Expiration Date and Card Security
Code (CSC).
Check your Credit Card billing address and Zip code.
If you still have a problem, call Customer Service for assistance.
What is the CSC code?
The Card Security Code (CSC) is a 3- or 4-digit number printed
on the back side of the credit card (typically in the signature
field after your account number or last four digits of your
account number).
Is it secure to purchase online?
Yes. Your credit/debit card data is transferred using certified
security protocol (SSL). All registration information remains
confidential. For security reason we don't store your credit
card information. If you are concerned about security use
credit card with low limit or try PayPal system.
Are there any extra charges?
There are no any extra or hidden charges for a phone card.
See details for a phone card(s) you want to buy.
Receiving PIN(s) and Instructions
How do I get my PIN?
All verified users receive PIN(s) and all instructions instantly
on the screen and a copy to email box.
First time buyers may receive request letter for Verification
and may be asked to contact Customer Service. Please call
Customer Service to speed up the PIN-receiving process.
Lost my PIN and Instructions
Please contact Customer Service.
Where can I find Instructions for a card?
All verified users receive PIN(s) and all instructions instantly
to the screen and a copy to email address.
Where can I find an Access Number(s)?
Read instructions that you got with a PIN(s).
Local Access Number(s)
If a card you purchased has the Local Access Number(s), see
card's details to find a Local Access Number in specific area.
Placing a Call/Connection Quality
How do I place a call
To place a call you dial the Free Access Number, enter your
"PIN" number, then you'll be prompted to enter the
phone number you want to call. For more details see instructions
for your phone card(s).
Access Number(s)
Read instructions that you got with a PIN(s) for a phone card(s)
you purchased to find an Access Number(s). If a card you purchased
has the Local Access Number(s), see card's details to find
a Local Access Number in specific area.
Can I call from a cell phone?
Yes. You can call from a cell phone and from any touch-tone
phone.
Calling to a cell phone
Check the cell phone rates if you are going to call to cell
phone destination. For most countries a cell phone rate is
higher than a land line rate. To find cell phone rates select
a "Country-Cellular". If you cannot find cell phone
rate call Customer Service for assistance.
Calling from a payphone
If you place a call from a payphone surcharges will apply.
See card's details for exact amount for specific card.
Calling from Alaska/Hawaii/Dominican Republic/US Virgin
Islands/Canada
Please select an appropriate option from a scroll bar "From-Country",
and see details for a phone card to find an Access Number
you need.
Connectivity & Connection quality
Please call Card's Customer Service you purchased. Please
have your PIN ready. You can find Card's Customer Service
numbers in the PIN letter.
Charges & Minutes on Card
Are there any extra charges for a phone card?
There are no any extra or hidden charges for a phone card.
See details for a phone card(s) you want to buy.
Maintenance fee
This is the fee to maintain services for some cards. You can
request Call History records from Card's Customer Service:
Calling Dates, From-To, Durations, Charges. The maintenance
fee will be taken from your card every one or two weeks/months
(depends from the card) since you made a first call and as
long as there are still minutes available on your card or
until the end of validation period, which ever comes first.
Rounding
Rounding is the way your last call minute will be rounded
up.
Samples:
-Your call time is 16 minutes and 50 seconds:
if rounding is 1 min, your call time will be rounded up to
17 minutes
if rounding is 3 min, your call time will be rounded up to
18 minutes
Taxes
Taxes may apply for some cards. See card's details for information
about specific card.
Payphone charges
If you place a call from a payphone surcharges will apply.
See card's details for exact amount for specific card.
How can I check the minutes/balance on my card?
You'll be informed how many minutes you have after a destination
number will be entered. With some cards you'll be notified
about your balance after a PIN will be entered.
How many minutes on my card?
Our phone cards are dollars/cents based. The minutes' amount
depends on destination you call, because different countries
have different rates.
Contact us
Ways to contact Customer Service
Online
contact form
Contact Us By Phone
From USA: 1-800-219-6993
From other countries: 1-617-987-0336
Business hours: Monday-Friday 9:30am-8pm EST
Saturday 11am-6pm EST
